Privacy Policy

This policy explains how Nectaré Delicacies(“Nectaré”, “we”, “us”) handles your personal data when you visit nectaredelicacies.com or place an order. We are based in Hyderabad, Telangana, India.

• Order information: your name, email, phone number, and shipping address.
• Payment information: processed securely by our payment partner (Razorpay). We do not store your full card or UPI credentials on our servers.
• Communication: messages you send us by email, WhatsApp, or our forms.
• Usage data: basic, privacy-respecting analytics about how the site is used (e.g. pages visited), to improve the experience.

• To process, fulfil, ship, and track your orders.
• To send order confirmations and delivery updates by email and/or WhatsApp.
• To provide customer support and respond to your queries.
• To send you marketing updates only if you opt in — you can unsubscribe anytime.
• To meet legal, tax, and accounting obligations.

We use your data only for the purposes above (purpose limitation).

We share data only with trusted service providers who help us run the business, strictly to perform their service:

• Razorpay — payment processing.
• Shiprocket and courier partners — shipping and delivery.
• Email / messaging providers — order and delivery notifications.
• Hosting & database providers — to operate the website securely.

We never sell your personal data. Some providers may process data outside India; where that happens, we take reasonable steps to ensure it is handled with appropriate safeguards.

In line with India's Digital Personal Data Protection Act, 2023, you may request to access, correct, update, or delete your personal data, and withdraw consent for marketing. To exercise any of these, email care@nectaredelicacies.com. We will respond within a reasonable time.

We keep order records for as long as needed to fulfil orders and meet legal obligations. We apply reasonable technical and organisational measures to protect your data. No method of transmission over the internet is fully secure, but we work to safeguard your information.

We use essential cookies to make the site and your cart work, and may use limited analytics cookies to understand usage. You can control cookies through your browser settings.

For any privacy question or request, contact us at care@nectaredelicacies.com.